Your Online Banking service provides access to your finances wherever you are, allowing you to carry out day-to-day banking activities with ease.
Once connected online, you will be able to:
View your balance and any imminent payments that are due
. Transfer money between accounts
. Download previous statements
. Manage standing orders and direct debits
. Place instructions to send money abroad
. Set up and maintain your own list of payees
. View your regular and pending payments
Your financial safety is important to us. With this in mind, we:
. Provide secure messaging, allowing you to directly email your Private Banking Support team
. Will not make a payment to any new payee without first time authentication from you
. Have a three-tier logon system to prevent fraudsters hacking into your account
. Provide an audit trail of previous sessions and any online activity
Our Private Banking Support team is available from Monday to Friday between 9am-5pm, to assist you with any Online or Mobile Banking issues. For assistance, please call 020 7012 2600.
To find out more about the Online Banking services we offer, please contact your Private Banker who will be happy to provide you with further information.